Privacy Policy

Your privacy

• At HotelwithHeart.com we ask information from you only because we need such information to provide our service. Your privacy is of utmost importance.
  
  
• We will only disclose your personal information to third parties for the purpose of completing your booking through us, and so that we can provide you with the needed information for such reservation.
  
  
• Strictly following international personal data protection laws, security measures are observed at HotelwithHeart.com to prevent personal data misuse and unauthorised access.

Use of credit card

• HotelwithHeart.com will not charge anything against your credit card. You will pay at the hotel. Credit card information is only required to guarantee your booking.
  
  
• Your credit card information is sent to us through a secure server. We use the latest technology available, which secures all your information details.
  
  
• Our systems are protected by firewalls against unauthorised access. We can therefore guarantee that it is totally safe to send us your credit card details.
  
  
• Your credit card information will be kept by HotelwithHeart.com up to a maximum of 10 days after a booking is made. After said date, the details will be destroyed.

Official communications with you

• You should receive at least one confirmation message from us with information about your booking. You may show this to the hotel staff as guarantee of your reservation.
  
  
• HotelwithHeart.com may at times send feedback emails after your stay at the hotel. HotelwithHeart.com will never send out spam mails.